Leading From the Inside Out

Whether their assignment involves leading a work group or taking over a department, those new to leadership face similar challenges, and risks. How new leaders manage their transition can make all the difference between success and failure. This learning event explores what it means to be a leader and provides insight into several aspects of your personal leadership. It presents the inside out leadership development model which explores the importance of self knowledge as foundational for successful leadership.

Presented by Vivette Payne.

Enabling Employee Engagement

Recent research has shown that employee engagement, even more than employee satisfaction, is essential for achieving the most effective and productive workplace. When people are fully engaged, they remain committed. This learning event teaches you how to foster employee engagement and create a work environment characterized by teamwork, positive attitudes, strong morale, loyalty and productivity.

Presented by Vivette Payne.

Leading with Impact and Influence

Over the past ten years the ability to influence others has become a vital leadership skill. This learning event explores what it takes to build positive, trusting relationships that earn leaders the right to influence others. You learn techniques for influencing others, including managing up, and speaking with assertion and confidence. Importantly, you will learn how to influence six styles of decision makers.

• Learn how to increase your personal credibility and influence.
• Learn a four-step influence process that allows you to persuade with confidence.
• Gain insight into your influence style and approach.
• Learn skills that help you influence change.
• Increase your ability to influence successfully five types of decision makers.

Presented by Vivette Payne.

Leading in Turbulent Times

Leading is a challenge even when times are good, but what happens when tough times hit? Leaders often experience a crisis of confidence when the future is uncertain, wondering how they are going to effectively lead others through troubled times. They struggle with issues such as how to get the most out of the team, without pushing them too hard, and how to keep employees engaged and motivated. This learning event teaches participants how to communicate with authenticity, and how to keep employees optimistic and inspired. It also describes what leaders must do to maintain their personal resilience.

Presented by Vivette Payne.

Bringing Out the Best In People

Coaching lies at the heart of management and the greater the need for strong business performance, the greater the need for leaders to be good coaches. This learning event takes participants through a six-step coaching process, including how to get ready to coach, how to assess skill and motivation level, and how to conduct effective coaching conversations. Participants also learn how to give descriptive and actionable feedback that encourages positive action.

Presented by Vivette Payne.

Getting the Most Out of Meetings

Today, people spend anywhere from 20% to 50% of their time in meetings. These collaborative forums are used to make critical decisions, plan projects, execute major initiatives and accomplish similar results. This learning event is designed for individuals who want to lead productive, efficient and effective meetings. Participants learn a six-step meeting process that teaches them how to plan, conduct, follow up and continuously improve meetings, whether face-to-face or conferencing.

Presented by Vivette Payne.

Delivering Powerful Messages

It is a fact of organizational life that to lead well, individuals must communicate well. This learning event helps participants hone their leadership voice and engage in powerful conversations. They will learn how to inspire others, and shape and deliver messages that maximize audience understanding. Also, they will learn how to pick the right forum for delivering key messages and ways to overcome stage fright and communication anxiety.

Presented by Vivette Payne.

Leading Change

This learning event explores why change is challenging, including why people struggle with change, feel overwhelmed by it and respond differently to the same change event. It describes how people commit to change and what leaders can do to accelerate commitment. This learning event also teaches participants how to deal with resistance to change and how to lead others through the change process. Finally, it teaches participants what they must do in order to ensure successful change.

Presented by Vivette Payne.